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These Terms of Service explain the rules for using the Viroa website, browsing products, placing orders, and contacting support. This store is operated by A-TECH RETAIL PTY LTD. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Because Viroa is a focused storefront, product information is organized around practical attributes such as dimensions, materials, package contents, care notes, and intended household use. Stationery can include small parts and writing ink. Keep detachable components and pen parts away from children under three years, do not place pens or stationery parts in the mouth, avoid contact between ink and eyes or clothing, and supervise children according to age and ability. Keep paper away from flame, heat and liquids, cap or retract writing tips after use, and stop using any item that is broken, leaking, sharp or releasing small components.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for A-TECH RETAIL PTY LTD.
Product Information and Store Content
We prepare product pages for stationery with practical titles, photos, dimensions, materials, colors, package contents, care notes, and intended-use information. Small differences can happen because of screen settings, lighting, production batches, or measuring methods. Phones, tablets, books, desks, pen cups, rulers and other accessories shown as context are not included unless the package list says otherwise. Paper, ink and adhesive products are not described as archival, acid-free, non-toxic, permanent, waterproof, erasable or refill-compatible unless the individual listing explicitly states that verified specification. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers should use purchased items only for their stated purpose and follow any product page, packaging, care, safety, or installation guidance. Support reviews may consider misuse, improper care, unauthorized modification, or use outside the stated purpose.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to A-TECH RETAIL PTY LTD unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Short interruptions may occasionally occur while we perform security updates, scheduled maintenance, or respond to an issue affecting a hosting or payment service. We will use reasonable care to restore access, and a temporary website interruption does not cancel an accepted order, remove an available refund right, or limit any protection that cannot lawfully be excluded.
SECTION 5 - CONTACT INFORMATION
Company Name: A-TECH RETAIL PTY LTD
Store Name: Viroa
ABN: 98 155 448 990
ACN: 155 448 990
Business Address: Unit D, 12 Ashford Avenue, Milperra, NSW 2214, Australia
Email: care@viroa.shop
Phone: +61 422 570 773
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)